You might think that you can work as a Customer Care Specialist and have the rest of your life intact. You might be wrong (most probably). The changes come slow
Very few would deny that sales is difficult.
Grabbing a prospect’s attention, dispelling his or her presumptions and inhibitions regarding you and your offering, and, finally, guid...
The greatest content in the world won’t be seen or appreciated by anyone if it isn’t data-driven. That’s why a phased and systematic approach to tracking is the best way to inform...
A tragedy in every sense of the word, the novel coronavirus has infected more than 180 countries and killed over 80,000 people to date. Its effects have rippled through every aspec...
If there’s one thing we can all use more of, it’s money.
Here’s a little secret: you can make lots of it by selling ad space in your digital magazine.
Online advertising lets publ...
PDF (or Portable Document Format) was first introduced to the public back in the early 1990s, yet it remains an industry standard for sharing documents to this day. That’s largely...
When I first joined the team back in 2016, we were called Customer Support. And while we were always supporting our clients at the highest level, to be honest, it was not enough. A...
It’s not easy being a new hire. Those first few critical months on the job are laced with pressure and anxiety. There are tons of new people to meet, things to learn, and protocols...
